Shipping Policy

Shipping Details

We aim to fulfill all orders within 7 business days. You can expect to receive your order usually within 3-7 business days (free) or next day delivery (price shown at checkout). Please note pre-order items are shipped in accordance to the date noted on their product page.

We are currently able to ship worldwide. If you have a special international request, please reach out to us.

We will process your order within 2-4 business days depending on the order in which it was placed and allow an additional 2-7 days to ship your order to you. All packages come via USPS and are shipped Monday through Friday.

During holidays, delivery may be extended to 3-5 business days to process your order. Holiday orders will be shipped 1 business day after the order is processed.

Once your order has been shipped, we will send you an email containing a tracking number. Please allow 48 hours from the time you receive it until tracking information is made available. For international shipments, the tracking we provided you is your local tracking number. The tracking will update when it arrives at your local post office- So please don't be worried!

As we ship orders Monday - through Friday, tracking details cannot be supplied on weekends. If you did not receive an email with tracking details or have questions, please feel free to contact us at: support@inovivalife.com

Shipping Fee

FREE SHIPPING 
Shipping is included for all orders, except for extremely remote areas or if the customer chooses same-day or next-day delivery, which may incur additional charges.

Any shipping related question, feel free to contact us or e-mail us at support@inovivalife.com

 and we will get back to you in the first chance!

Thank you all for your concern and support!

For US domestic orders, orders will ship out through USPS or UPS. For international orders, we predominately use DHL or local carriers for deliveries to major cities. We also include customs and duties for you guys so you don't have to worry about it! Please allow 7-14 business days after shipping for delivery.

If your order has been returned because the provided address is incorrect, you will be charged a reshipping fee.