Warranty Claims

Any product believed to be defective as covered by this warranty may not be returned for warranty service without prior authorization from Inoviva. Purchasers who wish to make a warranty claim should contact Inoviva’s customer service department for warranty service assistance.

Please note that, for all warranty claims, you will be required to provide a description of any claimed defect(s), the product’s serial number, and a dated proof of purchase from Inoviva from whom the product was purchased to verify warranty eligibility. Inoviva reserves the right to request other information and evidence reasonably required to verify warranty eligibility and, if requested, you must permit inspection of the product by Inoviva or its representatives. If you are requested to return the product, you will be responsible for costs incurred in mailing in the product.

If, after investigation, Inoviva honors the warranty claim, the remedy will be performance by or on behalf of Inoviva in accordance with the above heading, “Remedies.”

Thank you for your recent purchase from Inoviva. Please fill out the form below to complete your warranty registration.

Please note that this warranty only covers products sold and used in our website. Units purchased from www.inovivalife.com are automatically registered for warranty.